Recently, I spoke with an individual who wasn’t happy with the deal they negotiated for themselves. I myself have had some deals I walked away from, and others I wish I had. So, I thought I would share some tips on negotiation: What else would you add?

It’s amazing what happens to a business owner’s level of stress and clarity when they know that their business is on AUTOPILOT. Consistently profitable and cash-flowing, no matter the seasonality of the business. I got to see this firsthand recently while working with a client on profitability and cash-flow constraints in their business. You see,…

Another critical business lesson from enterprise software development Years ago, I worked for a software company. The users complained about it being sloooooooow. As a software engineer, I got tasked with fixing the problem. Three rules: NOBODY cared about how I did it. They DID care about the fact that I took a key report…

Years ago, my friend and I were hanging out at his house after school. His mom was gone, and we decided to make microwave popcorn. We were busy playing Flight Simulator, so he ducked out and threw it in the microwave. It didn’t take us long to lose ourselves in what we were doing. The…

Uncommon trait of some of the best sales folks I know… Not: (not to downplay those) But: This won’t be a surprise: high performing salespeople spend a lot of time talking with qualified prospects. It’s why I often address “little complaints” from salespeople… especially when it’s about saving time. Get rid of the incidentals so…

(hint: because they’re sick of manipulation). Let’s break it down. If sales is a transference of CONFIDENCE and TRUST… Then you can supercharge this in 3 ways: 1 – brazen untruth (“It’s wrong, but I don’t care.”) 2 – inflated ego (“People are stupid or weak.”) 3 – spirit of excellence & genuine desire for…

Over a year ago, I did a deep dive on SYSTEMS in business… This is considered one of the pillars of scaling. And lots of folks talk about how systems will set you free. Not enough people talk about the fact that: So, what’s the difference between them? I think these are the essentials to…

THE NAPOLEON RULE Last week, I received a text from a client’s team member about a technical issue they were running into. I redirected them and told them if they couldn’t find the answer, we’d take a look this week. When I asked them about it, they said, “Oh, I forgot about that! It’s working…

I recently stayed up way past my normal bedtime trying to nail down some AI-generated artwork. My wife liked the first two pieces I came up with. When I texted a draft of the third piece to her, she looked across the room at me and said, “That looks like it’s a cult symbol!” Needless…

“I wish I could fix our employee turnover,” my friend told me. He sat across the table from me with his coffee and leaned back in his chair. I’ve heard this story before. I’ve watched people turn to wages, benefits, awards, recognition, incentives and more to fix the retention issues. Of course, it goes without…